Customer Administration

The Customer Administration area of Wiley Online Library is where you can:

  • Access a link to the Wiley Online Library Bookstore for instant purchases
  • Update your Institutional Administrator contact details
  • Manage your IP addresses
  • Manage Article Select tokens
  • Access your holdings report by following the instructions in the User Guide
  • Download monthly COUNTER-compliant usage reports for Journals, Databases, Online Books and Online Reference Works by following the instructions in the Guide to Wiley Online Library Usage Reporting.
  • Upload your institutional name or branding logo, plus add a URL to link to, to appear on every page of the site

Login to the Customer Administration area at:

Wiley Online Library Bookstore

Wiley are proud to announce the launch of the Wiley Online Library Bookstore, exclusively for the use of Institutional Account Administrators.

Visit to get started.

The Bookstore caters to orders for online books, online reference works and journal backfiles via perpetual access purchase only.

Designed to handle orders that your institution needs quickly - the new online bookstore can handle your institution's needs simply and efficiently.

If you will be placing an order greater than a $10,000 value, please contact your account manager to discuss special pricing.

Contact Us - if you have any problems or questions you can still easily contact your Wiley Online Library support team at:

Why not get started today - simply click here to visit the Bookstore and get signed up today.

MARC Records for Wiley Customers

Institutions that have purchased Online Books or Electronic Major Reference Works are entitled to receive free MARC records via OCLC WorldCat. Please view this decision tree to help determine what steps your library needs to take to acquire MARC records.

There are seven steps that new customers need to complete before they are able to receive MARC records. They are:

  1. Determine/Acquire your OCLC Cataloging Authorization Number
  2. Determine/Acquire your WorldShare Account
  3. Add Metadata Services
  4. Configure a Collection Manager Profile
  5. Create a Cataloging Partner Collection
  6. Activate MARC delivery for the Cataloging Partner Collection
  7. Notify Wiley their collection is active and disclose their OCLC symbol

Click here for more information on accessing MARC Records

Other Administrator Resources

Federated Searching
Update your library's federated search system with the new Wiley Online Library Z39.50 URL for journals:

Federated Access/Shibboleth
To request this, please download and complete the approprate form below (PDF) and send it to your regional Wiley Account Manager.

Wiley's WAYFless URLs align with current industry practice
Instructions for constructing WAYFless URLs can be downloaded here.

Download the User Guide to the Customer Administration Area (PDF):

See the extensive selection of training materials at: Training and Tutorials


Resources for Librarians

Information and ideas to help promote Wiley online content to library users.

Customer Administration
Pricing and Licensing

Sign up for Email Alerts for Librarians

Resources for Societies

Wiley helps professional and scholarly societies succeed in today's changing information landscape with two centuries of publishing expertise.

Resources for Media

Find breaking news from Wiley Publishing and search an archive of press releases in the Wiley Press Room.