Customer Administration

The Customer Administration area of Wiley Online Library is where you can:

  • Update your Institutional Administrator contact details
  • Manage your IP addresses
  • Manage Article Select tokens
  • Access your historical usage reports from Wiley InterScience
  • Access your holdings report by following the instructions in the User Guide
  • Download COUNTER-compliant usage reports for Journals, Databases, Online Books and Online Reference Works by following the instructions in the Guide to Wiley Online Library Usage Reporting.
  • Upload your institutional name or branding logo, plus add a URL to link to, to appear on every page of the site

Login to the Customer Administration area at:

Other Administrator Resources

Federated Searching
Update your library's federated search system with the new Wiley Online Library Z39.50 URL for journals:

Federated Access/Shibboleth
To request this, please download and complete the approprate form below (PDF) and send it to your regional Wiley Account Manager.

Shibboleth/OpenAthens WAYFless URLs
As of 06 December 2013, we have updated our WAYFless URLs to incorporate the Entity ID, reduce the number of required parameters, and generally align with current industry practice for WAYFless URLs. This new syntax reduces the potential for errors in the construction of the URLs, and is a much more reliable service for seamless access to your licensed holdings.

We will continue to support the old WAYFless URL syntax until 31 January 2014. We strongly encourage customers to update their links as soon as possible to avoid any interruption of access.

Instructions for constructing WAYFless URLs can be downloaded here.

Download the User Guide to the Customer Administration Area (PDF):

See the extensive selection of training materials at: Training and Tutorials


Social Networks and Sharing

Wiley Online Library on Facebook Wiley Online Library on Twitter Wiley Online Library on Pinterest Wiley Online Library Introduction Video Wiley Exchanges Blog


Resources for Librarians

Information and ideas to help promote Wiley online content to library users.

Customer Administration
Pricing and Licensing

Resources for Societies

Wiley-Blackwell helps professional and scholarly societies succeed in today's changing information landscape with two centuries of publishing expertise.

Resources for Media

Find breaking news from Wiley Publishing and search an archive of press releases in the Wiley Press Room.